Accessibility statement

The Lublin City Hall is committed to making its website www.invest-in-lublin.com accessible in accordance with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities. This accessibility statement applies to the English version of the economic portal available at www.invest-in-lublin.com.

Date of the publication: 2020-07-29

Date of the last update: 2024-03-05

The website is compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.

This accessibility statement was prepared on 2020-07-29 based on our self-assessment and an accessibility audit performed by Arteneo IT as the author of the portal.

Shortcuts

Default keyboard shortcuts can be used on the website.

Assistive technologies

The website is equipped with following mechanisms that help visually impaired people browse its content:

• Resize text size (1x) button
• Resize text size (1.5x) button
• Resize text size (2x) button
• High contrast button

All buttons are available in top menu bar, or for smaller screen sizes in drop down menu available after clicking “hamburger” icon.

Compliance with standards

The website is compliant with following standards:

• W3C HTML
• WCAG 2.1

Adaptation to mobile devices

The website can be easily browsed through on mobile devices which support the aforementioned standards, such as palmtops, mobile phones, projectors, etc.

Architectural accessibility

The Investor Relations Office of the Lublin City Hall is situated in an office building at 2 Spokojna Street, 20-074 Lublin. The office premises are located in rooms 278 and 279 on the second floor. The building has 2 entrances – one from Wieniawska Street and the other from Spokojna Street. At each entrance there is a reception desk, which can help you find the Investor Relations Office. Additionally, by each reception desk there are 3 elevators. The reception desk of the Lublin City Hall is located on the second floor in front of the elevators on the side of Wienawska Street.

Access to the building is flat, and the public parking spaces for the disabled are located on the site of Spokojna Street and Lubomelska Street.

You can enter the building and all its rooms with an assistance or a guide dog.

There are no loudspeakers above the entrance to guide blind and visually impaired people.

Toilets for the disabled are located on the second floor of the building.

The building has no hearing induction loops.

In the building there is no Braille or contrast marking, or enlarged printing for blind and visually impaired people.

At the reception desk and elsewhere in the building you can use an online Polish Sign Language interpreter. The service is available by prior appointment. To book an appointment, email us at tlumaczpjm@lublin.eu or visit the Information Point of the Residents’ Affairs Office at 14 Wieniawska Street from Monday to Friday between 9:00 and 15:00. The service is free of charge for deaf people.

Feedback and contact information

If you experience any trouble accessing information on this website, please contact Katarzyna Mierzwa, kmierzwa@lublin.eu. You can also contact us by calling on 81 466 25 40. In the same way you can request information that is not accessible and file a complaint for the lack of accessibility.

Information about the procedure

Everyone has the right to request the digital accessibility of a website, mobile application and any element thereof. You may also request information in a different format, for instance a read out of a digitally non-accessible document, description of the content of a video that lacks the audio description etc. The request should contain the requesting party’s details, an indication of which website or mobile application is in question and how to be contacted. If the requesting party informs about the need to receive information in a different format, he/she should also specify a convenient way of presenting this information. The public entity shall promptly comply with the request, no later than within 7 days from the date of the request. If it is not possible to meet this deadline, the public entity shall promptly notify the requesting party of the possible date to comply with the request, which shall not be more than 2 months from the date of request. If ensuring the digital accessibility is not possible, the public entity may propose an alternative way of accessing this information. Should a public entity refuse to comply with the request for digital accessibility or an alternative way of accessing the information, the requesting party may file a complaint about the digital accessibility of a website, mobile application or any element thereof. Once the aforementioned procedure has been exhausted, a request may be made to the Ombudsman.